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Frequently
Asked Questions

We're a new breed of dog park, so naturally, there will be questions.

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For questions related to specific clubs, please visit the club pages below:

General

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Am I allowed to take photos and videos inside the club?

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Photo and video capture is so encouraged! Follow and tag us @dogppl and your content may be shared on our page! We will also offer professional photography for you and your four-legged friends during special events.

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Can I bring dog toys?

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Toys are not permitted. This rule is in place purely for safety reasons in order to minimize possession aggression.

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Is smoking allowed inside the club?

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Smoking and vaping is not permitted inside or around the premises, as it is proven to be a health risk for our members (our dogs). 

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Can I bring my own food, drinks, or dog treats?

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Outside food, drinks, glass containers, and dog treats are not permitted to ensure the dogs' safety. However, we have a bar, cafe, and food options.

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What’s the difference between DOG PPL and public dog parks?

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Everything! First and foremost, DOG PPL is a private park, which allows us to prioritize safety and comfort. Upon applying for a membership, we ensure all the applicants are up to date on their health records and pass a social evaluation. Additionally, we keep facilities clean and sanitized. We cater to our human friends too via the bar, cafe, lounge areas, and events.

Most importantly, we pride ourselves on having a best-in-class staff that's trained in canine safety to help keep the play between dogs as safe as possible.

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Is there wifi?

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There sure is, our clubs are equipped with Fiber Optic internet and multiple hot spots throughout the space.

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Do Neutering Alternatives count?

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Intact males and unspayed females smell different. - Particularly in males, Neutering alternatives such as sterilizations (Zeuterin) and vasectomy's don't stop the production of testosterone which is the main driver behind issues with in-tact males in the club.

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My dog is not fixed, but is really well behaved, can they still come?

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Sorry, no. Intact males and unspayed females smell different. Other dogs will often single them out and treat them poorly by picking on them or not allowing them to interact with the group. Also, accidents can and do happen and we can't make any exceptions to our policy.

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Do you have breed restrictions?

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Absolutely not! All well-socialized and vaccinated dogs over 4 months of age are welcome at DOG PPL.

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How many dogs can I bring?

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You can get a membership for one, two, or three dogs. If you have more than three dogs per household, please contact us at membership@dogppl.co! This can be approved on a case-by-case basis.

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What is Canine Rescue Club?

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DOG PPL is dedicated to making a positive impact on the lives of dogs & which extends also to dogs in need, and thus Canine Rescue Club was born.

With a commitment to responsible dog rehabilitation and established rescue collaboration, we are helping to ensure that more dogs find their forever homes through the DOG PPL community.

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Are children allowed?

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Due to safety regulations and the well-being of the dogs, children under 16 years of age are currently not allowed in the club.

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Are you open rain or shine?

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Mostly, unlike most traditional dog parks, our turf stays clean, safe, and fun despite weather conditions.​ Special circumstances are on a case-by-case basis and you will be notified by email, text, and socials if any closure takes place.

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Do dogs have to be spayed or neutered to visit the club?

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For the safety of our members, all dogs aged 8 months and above must be spayed or neutered. Dogs that have not been "fixed" may not do well in a social environment. Simply because they smell very different than those dogs who are neutered or spayed and will become the center of attention in a pack setting. Those dogs may feel picked on or receive far too much attention for their comfort level. This can result in a dog fight.

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Can I work from the club?

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While we like the fact our members can get work done here, our most important priority is a safe environment for dogs and a space that fosters socialization. To ensure this, we ask our human guests to always be aware and attentive when needed to your dog(s).

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Can I drop off my dog?

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DOG PPL is for dogs and their humans to enjoy together, meaning you must be inside the club with your dog at all times. Leaving your dog on the premises may lead to a revocation of membership.

Membership & Guests

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Can members bring guests to the club?

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Absolutely! You can use your DOG PPL Apo to invite guests and guardians to the club.

Outside of approved guardians, members may bring up to five (5) non-household guests at a time. If you have more than five non-member guests that would like to attend an event, please contact our membership team. All visitors must be invited by a DOG PPL member via the DOG PPL app

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Do you offer free trials?

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When signing up, we offer a 7-day grace period to give you and your dog a feel for the club. This period starts when you receive your approved social evaluation email.

If you choose to cancel your membership within the first week of your membership approval, we will issue a full refund. It’s important to us that you determine this is the right space for you both.

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Can I freeze my membership?

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You may freeze any membership subscription up to one (1) time per year, for a maximum of thirty (30) days, upon seven (7) days prior notice to Dog PPL at membership@dogppl.co

DOG PPL may, at its discretion, authorize an extended membership freeze beyond thirty (30) days, on a case-by-case basis.

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How do I cancel my membership?

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Monthly memberships can be canceled at any time within your account.

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What do i get with my membership?

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As a DOG PPL member, you get unlimited access to the club, specially programmed events, an incredible community, and of course many happy pups!

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Can I go without a membership?

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Guests of members without dogs may enter with active membership holders, provided the member has invited them via the DOG PPL app.

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How do I join?

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First, select a membership. Once you have pre-ordered your membership, you will be asked to download our app where you will provide your dog(s) details, which will include vet records for our team to process.

Once we have verified the records, you will be invited to take your first visit to the club so that we can begin a social evaluation. If your dog(s) pass this evaluation, your account will be active and you will be free to use the club as you please.

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How much are memberships?

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Please refer to our clubs pages (LA and NY) to see membership fees for each of our locations.

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Can My Dog Walker Bring my dogs to the club?

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Provided they are added to your account as a guardian via the DOG PPL app, we can allow your dog walker into the club with the approved dogs from your account and membership!

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Can my partner use my membership?

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Provided you have invited them as a Guardian via the DOG PPL App, they sure can!

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Do you allow walk-ins?

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No, we do not allow walk-in social evaluations. Once you have purchased a membership and your records have been verified, you will receive a booking link. Social Evaluations are available by appointment only on the following days:

  • Tuesday & Wednesday: 10 AM – 5 PM
  • Thursday & Friday: 10 AM – 3 PM
  • Saturday: 10 AM – 5 PM

For any further questions, please contact us at membership@dogppl.co.